Guides
Guides for landlords, agents and tenants
Plain English answers to the questions we are asked most, from fair wear and tear to who pays for the inventory.
Landlords and letting agents
What is a property inventory, and why does every tenancy need one?
What a property inventory is, what it should include, and why it is the most important document when a tenancy deposit is settled.
Read the guideLandlords, letting agents and tenants
Inventory, check-in and check-out: what is the difference?
The three reports that bookend a tenancy, explained: what happens at the inventory, the check-in and the check-out, and when each one is needed.
Read the guideLandlords, letting agents and tenants
Fair wear and tear explained for landlords and tenants
What counts as fair wear and tear, what counts as damage, and how inventory clerks and deposit schemes tell the two apart.
Read the guideLandlords and letting agents
Who pays for the inventory? The Tenant Fees Act explained
Since the Tenant Fees Act 2019, landlords and agents in England pay for inventories, check-ins and check-outs. Here is what that means in practice.
Read the guideLandlords and letting agents
How a good inventory helps settle tenancy deposit disputes
What deposit scheme adjudicators look for, why the landlord needs evidence, and how a detailed inventory and check-out make the difference.
Read the guideTenants
Moving out? A check-out checklist for tenants
What to do before your check-out appointment to get your deposit back: cleaning, repairs, keys, meters and what the clerk will look at.
Read the guideLandlords and letting agents
Smoke and carbon monoxide alarms: the rules for landlords at check-in
What the Smoke and Carbon Monoxide Alarm Regulations require of landlords in England, and how alarms are recorded at the check-in.
Read the guideLandlords and letting agents
Mid-term inspections: how often should landlords inspect a rental property?
Why mid-term inspections matter, how often to carry them out, what notice tenants must be given, and what the inspection covers.
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Need an inventory, check-in or check-out?
Tell us about the property and the date you need, and we will come back to you with a quote.